Policies & Frequently Asked Questions

 Can't find what you are looking for? Please feel free to contact us if you have any questions.

WYMBIN ONLINE

What is Wymbin Online?

  • Experience the magic of our studio in your own home! Wymbin Learn is a subscription based online platform where you can access yoga + mindfulness videos on demand for the whole family - at home or anywhere!

  • NEW exciting content is uploaded every week

  • Videos are grouped into the following categories: Mini, Youth, Teen + Family

  • Your subscription includes ALL ACCESS to videos for every category - don't worry, we've got you covered!

How much does Wymbin Online cost?

  • $39 +gst per month (less than $1.50 per day)

  • Receive a complimentary 7 day free trial upon subscribing

  • Your online subscription is a month to month term

  • Your credit card will be charged automatically once you reach the end of your free trial

  • You can cancel anytime - no returns or refunds on Wymbin Online purchases

  • To cancel your subscription, please contact us at hello@wymbinyoga.com before the start of your next billing cycle

WYMBIN LEARN

   CURRENTLY NOT AVAILABLE   

What is Wymbin Learn?

  • Preschool right at home! After hearing about so many parents left without support or resources for their preschool-aged children due to Covid-19, we decided to create Wymbin Learn - a beautiful offering for parents with children aged preschool - Grade 1

  • Offered on a monthly basis (no subscription)

  • Each time you purchase a Wymbin Learn box you will receive:

    • An entire month's worth of weekly activities and purposeful learning for your child delivered to your inbox + home! 

    • All materials for each activity, streamlined and clearly detailed instructional videos / write ups inclusive of learning outcomes

    • Multi purpose supplies to create beautiful keep sake crafts inspired by nature and curiosity  

    • A suggested program plan OR the ability to choose your own flexible schedule  

    • 2 x 40min live yoga classes per week (Tuesday / Thursday via zoom )

      • *Classes are also recorded so you can access them at any time and as much as you like!

    • 2 x 40min live optional instructional sessions to create together within community

How do I purchase Wymbin Learn?

  • Purchase your Wymbin Learn package each month through our Online Shop

  • Purchases must be made by the 20th of the month prior (e.g. May 2020 order deadline is April 20, 2020)

  • Offered on a monthly basis (no subscription)

  • No returns or refunds on Wymbin Learn purchases

How much does Wymbin Learn cost?

  • Each time you order a monthly box for Wymbin Learn, it costs $250 +gst (that's $62.50 per week!)

  • Shipping is included for local deliveries (Calgary and surrounding areas)

  • Additional shipping costs may apply for deliveries outside of Calgary

Who can purchase Wymbin Learn?

  • This program is suitable for children 2.5 - 5 years of age

  • We ship to Canada and the US (additional charges may apply)

  • Note that due to Covid-19, you could experience a slight delay in receiving your delivery if you are outside of Calgary

WORKSHOPS

 

Cancellation & Refund Policy

 

  • All workshops are non-refundable. If the client cancels within the permitted time frame, they are eligible for a credit on their account only. 

  • Cancellations must be made 24 hours in advance for a credit to account. 

  • There is a 15% cancellation fee deducted. 

  • Workshops are valid for 12 months from date of purchase.

  • Workshops are transferrable between siblings. 

 

CAMPS

 

Cancellation & Refund Policy

 

  • Credits will not be issued for missed days of camp.

  • If the client does not attend camp, or cancels less than 2 weeks (14 days) prior to the start date of camp, there will be no credit given for fees paid. 

  • If a camp reservation is cancelled with more than 2 weeks (14 days notice) prior to the start date of the camp, a 25% late cancellation fee will be deducted from your credit. The remainder of the credit will be available for use on the clients account. 

  • Camp fees expire 12 months after the original date of purchase. 

 

Drop-Off & Pick-Up Policy

  • Full Day Camps: Drop-off is between 8:00 - 9:00am and pick-up is between 4:00 - 5:00pm.

  • For drop-off & pick-up outside of these hours, please make arrangements with our team so that teachers can coordinate camp activities appropriately.

  • If you are more than 10 minutes late to pick up your child, please note you will automatically be charged $1 by the minute for every minute you are late.

TEACHER TRAINING

 

Cancellation & Refund Policy

 

  • Teacher Training Registration Fees are non-refundable, but can be transferred to another Wymbin Training if cancellation occurs more than 2 weeks (14 days) in advance of the training. 

  • Credits will not be issued for missed days of training.

  • If you do not arrive for the training, or if you provide cancellation less than 2 weeks (14 days) prior to the start date of training, no credit will be issued for fees paid. 

  • If you cancel your reservation 2 weeks (14 days) or more from the start date of the training, a 25% late cancellation fee will be deducted from your credit. The remainder of your credit will be available for use on your account. 

  • Teacher Training fees expire 12 months after the original purchase date. 

  • Payment plans are available in advance of all Teacher Training programs. Full payment of fees is due on the first day of the in-studio training. 

BIRTHDAY PARTIES

 

Cancellation & Refund Policy

  • A 50% deposit is required at the time of booking.

  • Once your booking has been reviewed & confirmed, the remaining 50% payment is due the day prior to your booking.

  • A minimum of two weeks (14 days) is required to cancel your booking.

  • We do not offer refunds. We can transfer your party booking to an alternative date if your booking is cancelled 14 days prior to the event. We cannot provide a transfer after this time. Transfer requests are valid for 14 days.

Drop-Off & Pick-Up Policy

  • As we host multiple birthday parties in a day, please arrive no earlier than 20 minutes for your party to allow staff adequate prep time.

  • A parent/guardian of the birthday child must remain on-site at all times during the party.

 

 

SANKALPA PRESCHOOL 

 

  • Sankalpa Administration/ Registration Fees are non-refundable and non-transferable*.

  • Credits/ make-up classes will not be issued for missed days of classes. 

  • Registration in the program must be cancelled a minimum of 2 weeks (14 days) prior to the first day of the month in order to not be charged for the upcoming month.

  • Payment occurs on the 1st of each month. To retain a space in the program, parents must provide credit card authorization OR pre-authorized cheques. 

 

*If Wymbin does not have space to accept the student to the program, the registration fees ARE refunded to the parent. 

  COVID-19: POLICIES + UPDATES  

Our primary focus is to support your family throughout this time. Please contact us with any questions you may have that are not clarified below.

 

  • CLASSES & WORKSHOPS

 

Account credit has been given to any client who had pre-registered for a class or workshop that has been cancelled due to COVID-19.

  • CAMPS

Full refunds were processed for anyone registered in a Spring Break Camp that was cancelled due to COVID-19. 

Registration is open for 2020 Summer Camps and Wymbin will continue to follow direction from government and city officials - Please visit our Camps page for details.

 

If 2020 Summer Camps are cancelled due to COVID-19, parents will receive a full refund. Otherwise, our regular policy will apply (please see above Camp Policy used during regular operations).

  • TEACHER TRAINING

Teacher Training deposits are non-refundable, but are transferable to another training date. New training dates have been released - Please visit our Teacher Training page for details.

  • BIRTHDAY PARTIES

Account credit or rescheduling of your birthday party booking is available if your booking was cancelled due to COVID-19. 

  • SANKALPA PRESCHOOL

Parents with children who were enrolled for the 2019/2020 school year are NOT being charged their monthly preschool fees. Registration for Fall 2020 is open. If we are unable to operate our Fall 2020 Preschool Program due to COVID-19, a full refund of registration fees will be provided to parents and no additional charges will be incurred. 

Please visit our Preschool page to register for Fall/Winter 2020!

 
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Summer Studio Hours

Mon-Fri 8:00am - 5:00pm

Sat & Sun - Closed

*Hours may vary

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P (403) 452 2549

E hello@wymbinyoga.com

#50 919, 9th Ave SE 

Calgary, Alberta 

T2G 0S5 

Located underneath

Junction 9 Yoga + Pilates

© Wymbin Yoga 2020